Our EchoWare Remote Support System combines the EchoVNC remote-desktop tool with the EchoServer application to create a remote desktop support package that eliminates the need to reconfigure firewall or router settings. The EchoWare Remote Support System includes both client software and the packet relay server – meaning quick, secure, "firewall friendly" access from anywhere, easily.
   
  Advanced Solutions for Simple Access
 

There are a number of remote PC support applications that utilize relay server capabilities, but most of them rely on closed protocols, servers you do not own, and they charge on the basis of the number of desktops you support.

Our EchoWare Remote Support System is built upon open-source VNC technology and an echoServer binary that you own and control. The size of your support community is limited only by your ambition. The open-source echoWare toolkit is furthermore extensible to support any client-server or peer-to-peer networking application.

Key features of our solution:
 
Extremely low-cost and easy to use
 
"Firewall-friendly" -- no port-forwarding hassles anymore
 
Easily customizable/brandable client software
 
Provides 128-bit AES end-to-end encryption
 
Support for Windows, MacOS, and Linux
   
   
  How It Works
  Our Software is Outgoing
When using the EchoWare Remote Support System to connect two users, firewalls or routers on the user-side identify all Internet traffic as “outgoing”, thus eliminating the need for port forwarding adjustments. These adjustments
are normally required to allow a successful connection, as firewalls and NAT’ing routers
are put in place specifically to prevent “incoming” traffic.

66.123.20.58, Translation - "Office PC"
Between personal passwords, network access codes and telephone numbers, users have enough numbers to worry about throughout their day. The EchoWare Remote Support System utilizes a nickname or alias system for all remote support connections instead of traditional IP addresses. Now users no longer have to write down or remember long IP addresses
every time they want to initiate a connection.

 
     
    Remote Support Viewer Apps
  EchoVNC Viewer
for Windows
  Java EchoVNC Viewer
     
    Remote Support Server Apps
  InstantVNC
for Windows
     
    EchoServers
  EchoServer 1.65
for Windows
  EchoServer 1.67
for Linux